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Case Studies

What is the role of the corporate centre?

Companies are in a state of perpetual structural flux, resulting in the increased need for engagement on organisational redesign. As part of those organisational design decisions, determining which role the corporate centre should play can add significant value to an organisation. This must be balanced against the risk that the consequence of the centre playing the wrong role can be dire and lead to negative and sustained impact on the bottom-line. The corporate centre does not have to select a single role to apply uniformly across all business units or functions. It should instead select the role that matches the organisation’s unique situation and will generate the most value. We look at the how a corporate centre can adapt the role it plays across various business functions.

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Foresight from hindsight

In a working environment where job tenures average around five years to 10 years, the likelihood of losing experience is high. Without that experience, it is more difficult to ensure better judgement in decisions. The value of applying good judgement early in projects will always vastly outweigh the benefit of doing so later on or not at all. Companies can only guarantee future benefits from past experiences if they: Embrace a culture of learning from those experiences, have a framework for formalising the process and the correct systems in place to support this process.

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The next shock for Australian eCommerce senders and logistics providers

Amazon has not only disrupted the retail world but also sought to take on any industry it relied on in conducting its business. Jeff Bezos has a modern approach to vertically integrating companies. He harnesses the cost-saving benefits while minimising the pitfalls of internal complacency that in the past have eroded the increased margins typically sought through creating these structures. By creating an external customer offering in each of the industries in which it vertically integrates itself, Amazon has converted some of its largest expense line items into revenue generating assets while ensuring it continues to provide superior service levels. Having created external markets for computing and fulfilment - is logistics next?

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