An Australian Construction Industry Slowdown? How Best to Prepare and Minimise Project and Operational Risk

Most construction industry stakeholders and experts agree that further pain is ahead for the Australian Construction Industry with current economic conditions and looming recessionary forecasts, along with sustained supply chain and labour issues, driving expected industry contraction in 2023 (-2.6%) and marginal growth in 2024 (0.6%).

This is hard news to hear for an industry that already accounts for 31% of all insolvencies; and with overall accumulation of debt above 60 days trending upward, insolvencies are likely to increase, at least in the short term.

The largest impact will continue to be felt in the residential construction sector which has already seen a number of large firms including Porter Davis, Probuild, Condev, Waterford Homes and Pivotal Homes enter insolvency; not forgetting the flow on impact to hundreds of subcontractors and homeowners.

Recent issues associated with the bad marriage between over-populated and government stimulated residential pipelines, and a 17% increase in overall housing input costs, have started to subside. However, these issues are unfortunately being replaced by rising interest rates and the associated lowest level of new home purchasing or construction since 2012 (Figure 1).

Figure 1: Dwelling Units Approved in Australia (Source: ABS)

Even the industrial and heavy industry sectors, which have been buoyed by increased levels of government investment in new infrastructure projects, as well as the rebound of mining commodity prices, won’t be able to escape some of the pain ahead.

Although the start of 2023 has seen infrastructure material costs begin to flatten as many of the post COVID logistics and supply chain issues resolve, rising energy prices and continued inflationary pressures means that some cost uncertainty still remains. Additionally, as material costs have flattened, labour costs have grown by 4% in the last year alone as a result of ongoing skilled and unskilled shortages (Figure 2). With numerous infrastructure mega-projects currently underway across the country, these labour shortages will not only drive increased cost on traditionally small margins, but also impact the ability to meet project timelines.

Figure 2: Australian Labour Cost Index (Source: ABS)

The outlook however is not all negative, with the industry expected to record an average annual growth of 3.1% from 2024 to 2027 and medium to long term industry fundamentals remaining strong.

With falling housing vacancy rates, and the need for increased immigration to alleviate labour shortages across multiple sectors, residential construction growth will likely return within the short to medium term. Investment is likely to be focused on multi-residential and high-density apartment and townhouse projects, providing a needed boost for builders and subcontractors. Furthermore, once inflation is contained, interest rates are expected to moderate providing incentives for developers, homeowners and lenders to invest again in the detached housing market.

Additionally, $9.6 billion of investment in infrastructure projects across the next four years will be followed by over $120 billion in allocated investment in transport infrastructure projects in the following 10 years; providing the industrial and heavy industry sector with a very positive outlook ahead.

Hence whilst there may be further pain ahead in the short term, including the further demise of some large players, the longer-term outlook means that there are strong growth opportunities for those who best prepare for and effectively manage their commercial and operational risk over the next 12-18 months.

Opportunities to React and Benefit

To come out the other side of the downturn in the best position to capture available growth and market share, companies must start applying industry best operational, commercial and risk management practices. Three key areas of best practice which deliver strong ROI include:

1.     Improving Procurement Practices

The power of procurement as lever to improve productivity and help mitigate pipeline, supply chain and labour uncertainties, has been consistently proven across recent construction industry cycles. Our work with clients across the sector has highlighted that companies with the best procurement practices have margins 5-10% higher than those with lower maturity; and that over 10% savings are available to those who apply these best practices.

Some fundamental best practices include:

  1. Reviewing contracts and ensuring that terms and risk mechanisms best reflect operational conditions: This can be as simple as adding rise and fall clauses to standard building contracts that allow fixed price sums to change based on cost fluctuations; to the application of more collaborative contract types and terms focused on integrated project delivery (IPD) and the re-allocation of risk to maximise working efficiencies and enable the collaborative sharing of delivered upside.
  2. Consolidating contractors and suppliers and building longer-term relationships: The generation of stronger and longer-term relationships improves procurement function collaboration, driving improved value for money and project related outcomes. Additionally, these relationships help build supply chain resilience, de-risking the common supply chain issues that have recently been felt across the industry.
  3. Recontracting for what is coming, not based on what has happened: When establishing new contracts, procurement functions should be continually reviewing industry and economic conditions and applying this knowledge to procurement risk management plans. These risks should then dictate the type of contractual arrangements entered into, and the levels of due diligence required during the tendering, sourcing and supplier management phases to ensure adequate risk mitigation.

2.     Rethinking Project Controls

The economic impact of COVID, followed by the post COVID construction surge, saw many builders desperately trying to just land and complete projects whilst struggling to manage the complexities brought on by supply chain and immigration constraints and cost inflation; let alone put in place effective project controls. However, with the impacts of the industry slowdown already widespread, effective project controls can not only help ensure survival but also provide the margin protection and cashflow required to invest in capturing the growth potential on the other side.

The first key step to improving project control effectiveness and maturity is to ensure all the basics are in place from the very start of the project life cycle. This includes making sure that a robust and standardised stage gate process is established that ensures that project risks are identified, eliminated and or mitigated before they can impact project cost, schedule or margin. It is also imperative that the right cross-functional stakeholders are identified and engaged at each project stage to maximise the availability of the information that is required to generate a true understanding of project performance and drive informed decisions.

Once the basics are in place the next step is to leverage data and technology to improve the efficiency and cost of understanding and assessing performance; and transition from just proactively managing the risks associated with underperformance to also identifying, accelerating and replicating areas of overperformance and opportunity. To help reach this level of maturity a robust project management system such as PCG’s Make It Happen solution is essential, enabling all types of project stakeholders to efficiently provide information for automatic consolidation and the provision of a view of performance at any project level.

3.     Applying a Lean Construction Culture

Lean Construction practices are rapidly growing in popularity to combat the low levels of productivity improvement that have been observed within the industry over the past 20 years; averaging only 1% per annum compared to 3% for the total economy. The application of Lean Construction practices provides another mechanism to de-risk short to medium term market conditions by decreasing fixed and project costs, improving project delivery throughput and maximising project visibility and control.

However, too often companies are observed applying Lean tools and practices and not realising expected benefits, or ways of working eventually reverting to old practices and initial gains lost. This is because the true potential of Lean can never be fully realised until Lean becomes the core of an organisation’s culture. This fact can be most prominently observed within the practices of Toyota, the founding Lean company, whose people are empowered with the skills and toolkits to apply Lean practices in all areas of their work – the outcome being gradual and sustainable improvement every day.

To build a Lean culture, construction companies must invest in their people and their contractors, providing them with the awareness, training and mentoring to understand the value that Lean can deliver. They must also provide them with ownership of their work area, enabling them to proactively identify and remove waste, and share the outcomes across the organisation so that new processes and associated benefits can be embedded and replicated on all projects going forward.

Need Help to React First?

Our specialised industry and practice teams at Pacific Consulting Group can rapidly undertake an assessment of your current practices and best practice maturity, helping to identify the key areas of improvement that will help your organisation to both manage the changing industry conditions better than the rest and capture available growth opportunities on the other side.

Our superior analytics, commercial focus, and industry experience have allowed us to deliver outstanding outcomes for clients at all levels of organisational maturity.

Contact us to find out more about how we can help you to prepare best for what is ahead.

The role of the PMO; How they fulfil responsibilities whilst overcoming challenges

 

With the seismic shifts caused by Covid-19 and the challenges businesses have faced in transforming and adapting to these changes, the value of a high performing Programme Management Office (PMO) has once again been brought to the forefront. Throughout the pandemic, high-performance PMOs have proved their value by coordinating, coaching, and challenging their business throughout these large-scale changes to ensure the ‘burning platform’ is clearly communicated and the required transformation is delivered effectively.

 

What exactly is the role of a Project Management Office (PMO)?

Commonly described as the backbone of any successful and stable enterprise, the PMO sets the standards for projects and allocates resources efficiently to ensure individual projects and larger programmes run effectively. Working at an enterprise level the PMO is responsible for maintaining best practices to help businesses reach their targets. Ultimately, the PMO is an entity that assists the executive management of a business to translate strategy into results (Source: PMI). The PMO could be described as an orchestra conductor; setting the pace, coordinating timing and resources, and skilfully directing projects to run their course in the most effective and cohesive way possible, whilst avoiding any disharmony.

 

The key responsibilities of the PMO evolves over the main stages of project delivery, but always plays a key role in ensuring that projects are vetted to pass through the next stage-gate, and that they don’t stall along the way.

Key attributes of a high performing PMO:

  • The right mix of skills and experience to support the effective delivery of valuable opportunities for the business.
  • Willing and able to provide effective change management throughout any project or programme to ensure successful execution, as change management is a crucial component in any successful project implementation.
  • Delivery assurance through persistency and status reporting results in amplified success rates and assists with resource optimisation.
  • The PMO that cultivates a diversified team with an array of skill sets can see the benefits of transdisciplinary work come to fruition by providing holistic solutions.
  • Conduct regular project debrief reviews to identify lessons learned and guarantee independency between project management, project team and client. (Source: PMI)

 

Challenges faced by a PMO:

  • Keeping up to date with constant developments as business capabilities evolve requires fast-paced response rates, which can sometimes impact the quality of outputs.
  • While the PMO is great at task management and reaching projected goals, lacking access to real-time cost data can be detrimental to performance.
  • Limited access to information such as current project KPI’s can result in poor resource management and allocation.
  • A crucial skill of the PMO is to anticipate outcomes before they occur and mitigate undesired experiences. Failure to anticipate correctly can see things go pear-shaped.

 

The burning question is, is there something out there currently that can tackle these challenges and aid the PMO to be as effective as possible?

Pacific Consulting Group’s MakeItHappen cloud-based solution provides PMO’s with all the information and capability and deliver projects successfully. The portfolio workflow software allows PMO’s to manage tasks, customise workflows, and automate business workflows. Using Programme Management Software will be a game-changer for your PMO. Want to learn more? Book a MakeItHappen demo here.

 

Key Features to Look for in a Project Management Tool

Implementing the right project management software should make planning, executing, and monitoring initiative progress a breeze. They create a single source of truth and transparency, so that all stakeholders have visibility into the progress of each initiative and where key resources are allocated. With a range of features including flexible project views, as well as analytics, project tracking and resourcing, project management software is critical for creating a smooth workflow within your business. When you start to think about implementing projects, it’s important that you choose the best project management tool for your team.

Additionally, organisations that invest in project management tools save 28x more money than organisations that do not, and 77% of high-performing businesses use project management tools (Source: PMI).

What Is A Project Management Tool?

A project management tool is software that help teams plan, manage, and optimise resources across an organisation. The key features of any project management tool are:

  •  Task tracking and assigning – A key feature of any project management tool is the ability to assign and track tasks across their lifecycle.
  • Initiative Subcategories – These tasks need to be assigned to specific initiatives, so most project management tools have both parent initiatives (a large-scale initiative that smaller initiatives fall under), and child initiatives (the smaller initiative that falls under the parent).
  • Collaboration and Accountability – Project management software allows enterprise-wide collaboration on key tasks, and accountability through the ability to monitor how each initiative is progressing.

Why use a Project Management Tool?

Choosing the right Project management tool is critical for organisations to ensure a project is successfully implemented from concept through to delivery. A project management tool can also help keep teams stay organised and ensure that processes are followed and provide a clear overview of all activity happening in relation to an initiative, project, or task at any given time. Cloud-based project management tools also allow teams to communicate clearly and quickly, in real time and from anywhere, which streamlines the process of remote working arrangements, saving the average employee up to 498 hours per year (Source: PMI).

Key Features to look for in Project Management Software:

  • Team Collaboration – Simplifies collaboration and creates a virtual workplace, encouraging collaborative project planning and work-streams for all key stakeholders.
  • Task Management – Ability to assign and prioritise tasks by deadlines and importance, as well as the ability to automate notifications about task activities and deadlines.
  • Forward Planning – Break up large initiatives into smaller tasks and set clear goals and timelines to work towards. Define and manage requirements for each initiative. Schedule initiative duration, milestones, and deadlines.
  • Workload and Resource Management – Get an overview of current and upcoming work commitments across teams and projects. Assign team members and allocate resources based on availability and capacity. Ability to balance workloads amongst team members. Track project budget, cost-to-date and expected outcome per project.
  • Monitoring and Reporting – Overview to monitor how all initiatives are performing. Dashboard that provides an instant overview of each initiative, status, progress, and performance. Centralised data that provides a single source of truth for reporting. Identify issues and manage any risks.

MakeItHappen is a cloud-based programme and project management solution that allows organisations to effectively manage and deliver large volumes of projects. It ticks all the boxes for a leading project management solution, including collaboration, task management, tracking, reporting, and many more.

Get a demo of MakeItHappen to learn how it can help your business deliver more value from projects.

Click here to book a demo today.

Keep Your Transformation Initiatives on Track

Want to ensure your transformation initiatives stay on track? The importance of an enterprise-wide single source of truth for large-scale change programmes cannot be understated.

Identifying and implementing transformation initiatives across your business requires a large investment of time, cost and employee focus but is essential to maintaining and improving overall results.

Implementing these initiatives successfully can be challenging, and so too can be tracking and monitoring their performance. It is essential to implement measures to monitor the health of your initiatives at each individual stage, to ensure that each target identified can be tracked and updated by all key stakeholders at any time. Creating accountability and transparency on the health and status of each initiative will help keep your transformation programme on track and help to identify which initiatives are running well, and which initiatives may be slipping and in need of support.

PCG’s Cloud Programme Management platform MakeItHappen provides enterprise-wide transparency into key transformation initiatives for all stakeholders, ensuring a single source of truth for large-scale programmes. Each initiative can be accessed or updated by all relevant employees (within clearly defined access rights to preserve integrity and confidentiality), creating transparency on the status of each initiative, and streamlining the process of tracking and reporting on the health of your transformation programme.

PCG’s MakeItHappen Solution has a proven track record of helping PMOs drive transformation programmes that deliver tangible results. Book a demo with a PCG Partner here: https://buff.ly/3lcloml